this requires the consumer to specify the purpose of the good to a salesperson prior to the purchase being made.hornet wrote:Take it back your entitled to a refund under consumers rights......it's not fit for purpose. Tell them you will take it to consumers affairs if they don't, they are breaching traders guide lines. ( print it off and take it with you in case you get a part timer serving you, he can show his manager )
*The ‘fit for purpose’ guarantee*
"A trader guarantees that goods will be reasonably fit for any purpose that the trader or the consumer specifies - the goods will do the job the consumer was told they would. "
https://www.consumer.vic.gov.au/busines ... or-purpose
ie. abzz walks into JB explains what he wants the laptop to do (edit and play full HD vids) salesperson says this laptop will do the job, laptop can't perform task that abzz wanted it to.