Warranty Help Shimano

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Leronzia
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Warranty Help Shimano

Post by Leronzia » Wed Jan 22, 2020 7:19 pm

Registered Rod For Warranty on their website but what now? got the email with details i sent them.
rod broke while fishing... ik not the point but how do i claim?

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hornet
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Re: Warranty Help Shimano

Post by hornet » Wed Jan 22, 2020 8:26 pm

A couple of years ago I broke mine, after lodging an online claim I was directed to take it to a shimano retailer ( tackle shop ) and the shimano rep took it back to head office for assessment, then the rep dropped off a new rod at the shop for me to pick up.
He who has the most fishing rods WINS ! :ts:

Leronzia
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Re: Warranty Help Shimano

Post by Leronzia » Wed Jan 22, 2020 8:34 pm

hornet wrote:
Wed Jan 22, 2020 8:26 pm
A couple of years ago I broke mine, after lodging an online claim I was directed to take it to a shimano retailer ( tackle shop ) and the shimano rep took it back to head office for assessment, then the rep dropped off a new rod at the shop for me to pick up.
How do i lodge a claim dotn see an option

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hornet
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Re: Warranty Help Shimano

Post by hornet » Wed Jan 22, 2020 8:46 pm

Leronzia wrote:
Wed Jan 22, 2020 8:34 pm
hornet wrote:
Wed Jan 22, 2020 8:26 pm
A couple of years ago I broke mine, after lodging an online claim I was directed to take it to a shimano retailer ( tackle shop ) and the shimano rep took it back to head office for assessment, then the rep dropped off a new rod at the shop for me to pick up.
How do i lodge a claim dotn see an option
Link on what to do is below, ring them and ask if you can leave it at a shimano reseller near you for the rep to pick up, I found them good to deal with however your mileage may vary.

https://www.shimanofish.com.au/content/ ... ranty.html
He who has the most fishing rods WINS ! :ts:

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Sebb
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Re: Warranty Help Shimano

Post by Sebb » Thu Jan 23, 2020 12:29 pm

You can go to your local tackle shop.
One of my raider rod had the reel seat cracked, took it to the local tackle shop. The called the Shimano people and they delivered a new one for me.
------------------------------
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Sinsemilla
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Re: Warranty Help Shimano

Post by Sinsemilla » Thu Jan 23, 2020 1:29 pm

I've broken 2 cheap shimano rods and just took them back to bcf and they exchanged them straight away and they sorted it with shimano. I don't buy shimano rods anymore..

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Leronzia
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Re: Warranty Help Shimano

Post by Leronzia » Fri Jan 24, 2020 11:33 am

i bought them from angler warehouse filled out a form from them as i was told to do see what happens

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