Service I have encountered at different tackle stores!
- Rod Bender
- Rank: Kingfish
- Joined: Sun Dec 25, 2011 8:46 pm
- Location: Shepparton
- Likes received: 5 times
Service I have encountered at different tackle stores!
Hi All,
I sometimes wonder how tackle stores stay in business. The following experiences have happened to me over the last couple months.
Waiting in a 'bayside' tackle store for at least 5 minutes or more just to buy some bait. The salesperson, who obviously doesn't own the store was too busy talking on the phone. He was talking to a potential employer as he had enough of his current job!
Browsing in a north east tackle shop whilst the owner is on the phone to one of his mates, bagging the crap out of someone regarding a recent death in his family.
Last but not least, trying to order a Daiwa rod and reel in a northern Vic store only to be told that with Daiwa, you can only order 10 or more items. Salesperson was kind enough to try and sell me something else!
With the exception of the north east location, the salespersons were employees, not the owners - it must be hard to get good help!
thanks
Jim
I sometimes wonder how tackle stores stay in business. The following experiences have happened to me over the last couple months.
Waiting in a 'bayside' tackle store for at least 5 minutes or more just to buy some bait. The salesperson, who obviously doesn't own the store was too busy talking on the phone. He was talking to a potential employer as he had enough of his current job!
Browsing in a north east tackle shop whilst the owner is on the phone to one of his mates, bagging the crap out of someone regarding a recent death in his family.
Last but not least, trying to order a Daiwa rod and reel in a northern Vic store only to be told that with Daiwa, you can only order 10 or more items. Salesperson was kind enough to try and sell me something else!
With the exception of the north east location, the salespersons were employees, not the owners - it must be hard to get good help!
thanks
Jim
Proudly sponsoring Trelly's Tackleworld and Boats & More!
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- Rank: Premium Member
- Joined: Mon Feb 06, 2012 8:56 pm
- Location: Rosebud.
- Has liked: 1 time
- Likes received: 46 times
Re: Service I have encountered at different tackle stores!
Pity you don`t live down this way Jim, I use Total Tackle in Rosebud....top set of blokes...
Carl..
Carl..
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- Rank: Garfish
- Joined: Mon Jul 02, 2012 12:22 pm
Re: Service I have encountered at different tackle stores!
I agree with carl too ive used total tackle plenty of times always helpful and they know their stuff , they r alwaus willing to help
- St3vil
- Rank: Garfish
- Joined: Sun Jul 22, 2012 11:24 am
Re: Service I have encountered at different tackle stores!
I third that..... Shout out to me mate Gav. Keep up the good work Peninsula Total Tackle.
- ChrisD
- Rank: Gummy Shark
- Joined: Wed Jan 18, 2012 11:02 am
- Location: Melbourne Eastern Suburbs
- Has liked: 24 times
- Likes received: 21 times
Re: Service I have encountered at different tackle stores!
Hi Jim
know the feeling, it seems service and knowledge are both rare to find, and it is not just in tackle shops.
know the feeling, it seems service and knowledge are both rare to find, and it is not just in tackle shops.
Re: Service I have encountered at different tackle stores!
Tackle world cranbourne were shocking once. Haven't been back since. I think my money deserves to go else where. Total tackle is one of those stores that I'll def give a go next time. Cheers.
To fish or not to fish...NOT TO FISH ??Yea...like that's even an option !
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- Rank: Australian Salmon
- Joined: Wed Oct 31, 2012 10:56 pm
Re: Service I have encountered at different tackle stores!
yeah well you know where not to go now!
Order your reels online, and build your own fishing rods much more satisfying.
Add one to the list Lakes Entrance, Riviera Bait and Tackle, such a wanker, sent me up **** creek to catch nothing and then I literally found fish right outside his shop haha!
Order your reels online, and build your own fishing rods much more satisfying.
Add one to the list Lakes Entrance, Riviera Bait and Tackle, such a wanker, sent me up **** creek to catch nothing and then I literally found fish right outside his shop haha!
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- Rank: Garfish
- Joined: Mon Sep 10, 2012 10:06 pm
Re: Service I have encountered at different tackle stores!
As a newbie, I feel like I've been misled in tackle stores, or given crappy advice, on various occasions.
Weirdly, it wasn't really up-selling me, as I'd have bought the gear regardless - I just feel like I've been guided towards stuff that really isn't that useful for my needs. Sometimes feel like the reps have an agenda they want to push and don't waver from it.
Generally found people to be pleasant enough, I'd just prefer it if they really had my interests at heart. They'd get way more repeat business...
Weirdly, it wasn't really up-selling me, as I'd have bought the gear regardless - I just feel like I've been guided towards stuff that really isn't that useful for my needs. Sometimes feel like the reps have an agenda they want to push and don't waver from it.
Generally found people to be pleasant enough, I'd just prefer it if they really had my interests at heart. They'd get way more repeat business...
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- Rank: Premium Member
- Joined: Mon Feb 06, 2012 8:56 pm
- Location: Rosebud.
- Has liked: 1 time
- Likes received: 46 times
Re: Service I have encountered at different tackle stores!
Yup, gotta lot of time for Gav, always willing to impart knowledge...nice bloke..St3vil wrote:I third that..... Shout out to me mate Gav. Keep up the good work Peninsula Total Tackle.
Carl..
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- Rank: Banjo
- Joined: Fri Aug 03, 2012 10:32 am
Re: Service I have encountered at different tackle stores!
I love going to peninsula total tackle as well when im down there. Fishing fever have been really really good to me when ive been there. All the staff but especially both the Pete's are sensational, really informative.